| Phase 1: Focus on the vital few |
| • |
Recognize FAST® Quality principles, practices and language. |
| • |
Recognize potential for FAST® Quality |
| • |
Identify customer critical quality characteristics |
| Phase 2: Analyze the current situation
|
| • |
Define the process |
| • |
Test the measurement system |
| • |
Analyze the current performance |
| Phase 3: Successful improvement |
| • |
Identify root causes of the problem |
| • |
Test and implement solutions |
| Phase 4: Transform the process |
| • |
Redefine the process |
| • |
Implement control system |
| • |
Communicate project results, findings, and future recommended actions. |
Training and Support Services
GEI offers a variety of workshops on FAST® Improvement and FAST® Quality
designed to address your needs.
Foundations of FAST® Improvement
This is a one-day introduction to FAST® Improvement. In this workshop you will learn how
Lean Operations, Six Sigma Quality, and Business Process Improvement can bring your operation or
business outstanding results in customer satisfaction and financial performance. You will learn the
basic "language" of FAST® Improvement and be introduced to the FAST® Quality
process.
FAST® Improvement for Leadership
This is a one or two day workshop for leadership. GEI specialists perform a pre-workshop assessment of
your operation or business to assist you in the identification of your critical-to-business-success
issues. The output of the workshop is a list of the "vital few" improvement projects for
FAST® Improvement teams to immediately implement.
FAST® Quality Kaizen Project
This is a six to eight week program for Project Teams designed to deliver fast results on a real
project. The program consists of three Kaizen sessions over a five-week period, followed by a one to two
week follow-up. At the completion of the process, the project will be complete or have a clear plan for
completion; the team members will have the FAST® Quality improvement skills (green belt
level in Six Sigma terminology) needed to implement future improvement projects.
FAST® Quality for Technical Leaders
This is a program designed to build technical capability and expertise in your operation. The program
consists of repeated applications of the FAST® Quality process as a team leader, supplemented by
training on the advanced tools needed to analyze complex problems. At the completion of the program, two
to four projects will be complete and individual(s) will have FAST® Quality Technical
Leader (black belt) level skills. Once a Technical Leader has demonstrated competence in applying the
concepts and tools of FAST® Quality, GEI will sponsor their certification as a Technical
Leader black belt). A certified FAST® Quality Technical Leader can be expected to complete
five to eight projects per year with an average savings of $150 - $300 thousand per project.
Testimonials and Results
